We have tried to answer the questions most frequently asked by our customer.
If you cannot find the answer below you are looking for please feel free to contact us in person over the phone or via email.
What methods of payment do you accept ?
We accept most major credit cards as well as cash.
We do not accept cheques.
What are your opening times ?
We are open from 5 pm every day except monday when we do not operate.
Most evenings we generally operate until 10.30pm.
Eat in is not available for customers arriving after 9.00 pm.
It is advisable for cutomers requiring delivery to order no later than 9.45 pm, as often after this time our delivery slots are gernerally full.
Is Mellows available during the daytime ?
We currently open at 5 pm.
However our cafe bar is available for private hire at anytime 7 days a week.
Should you require a large order for a party or event before 5 pm we are happy to accommodate.
Are you a restaurant, bar or takeaway ?
We are a mixture of all the above.
We class ourselves as a cafe bar owing to our relaxed and flexible operating style.
We have one menu which provides restaurant quality food at the same price as our takeaway items.
We have no minimum or service charges ( besides minimum order values for delivery).
Food and drink is ordered at the bar/counter and will be brought to you when it is ready.
We have a full on licence which enables us to provide you with both alcoholic and non alcoholic drinks without the need for you to eat.
We are able to sell alcohol to takeaway.
We provide a delivery service throughout the dengie, and also offer takeaway collections.
How can I get my order quicker ?
Collect your food rather than have it delivered.
Avoid busy times. Generally we are quieter most weedkdays between 5 - 6 pm and after 9pm.
Order when the weather is fine - when the weather is bad everbody has the same idea, and poor driving conditions can delay deliveries.
Order from all parts of the menu, this means that different members of our team can work on preparing your order.
Can I order online ?
We do not currently take online orders.
This may change at a future date.
We feel that online ordering would not offer our customers the choice and flexibility and the friendly personal service they currently enjoy.